Bucky will authorize the return of miss-sent or factory defective merchandise for full credit. As most Bucky products are for personal use, if products are out of their original sealed packaging, they are not returnable. All returned merchandise may be subject to a 25% restocking fee. Please review your order immediately upon receipt – no credits or claims will be accepted after 30 days. A request for return authorization (RA) must be made within 30 days of receipt of merchandise.

Returns will not be accepted without prior approval

For our WHOLESALE CUSTOMERS please contact our customer service department at 1-800-692-8259 or email us at customerservice@bucky.com to request return authorization approval. All returns require a RETURN AUTHORIZATION (RA)

Please do not return any items before contacting Bucky. 

If an item is to be returned, shipping charges may apply.